Last updated: May 2026
1. Who are we
Hotel Bizzness Services (HBS) is a GDS distribution partner for hotels worldwide. We are responsible for the processing of your personal data as described in this privacy policy.
Company details:
- Company name: Hotel Bizzness Services
- Address: Verlengde Poolseweg 16, 4818 CL Breda, The Netherlands
- Email: [email protected]
- Phone: +31 (76) 530 23 20
- Website: hotelbizzness.com
2. What data do we collect and why
2.1 Contact form
When you fill in the contact form on our website, we collect the following data: first name, phone number, email address and your message. We use this data to respond to your enquiry and to provide you with information about our GDS services.
Legal basis: Legitimate interest (responding to your enquiry). Retention period: We keep your data for a maximum of 2 years after the last contact.
2.2 Client data
When you become a client of HBS, we process the data necessary to carry out our services and for invoicing. This includes company details, contact information and financial data.
Legal basis: Performance of a contract. Retention period: 7 years (statutory retention obligation).
3. Cookies
Our website uses cookies. Below is an overview of the cookies we use.
3.1 Functional cookies
These cookies are necessary for the proper functioning of the website. No consent is required for these cookies.
3.2 Analytical cookies (Google Analytics)
We use Google Analytics to gain insight into how visitors use our website. The data collected is anonymised as much as possible. We have a data processing agreement with Google. Your consent is required for this cookie.
3.3 Google Maps
Our website uses Google Maps to display our office location. Google may place cookies through this embed. Your consent is required for this.
Cookie consent
When you first visit our website, we ask for your consent for non-functional cookies. You can withdraw your consent at any time via the cookie settings at the bottom of the page.
4. Sharing with third parties
We may share your data with the following parties:
- Google LLC (Google Analytics and Google Maps) — United States — data processing agreement in place
- Our hosting provider — The Netherlands — data processing agreement in place
- Our accountant — The Netherlands — for financial administration
We do not sell your data to third parties. We will never share your data with parties outside the above list without your explicit consent.
5. Your rights
Under the GDPR, you have the following rights:
- Right of access — you may request an overview of the data we hold about you
- Right to rectification — you may request that we correct incorrect data
- Right to erasure — you may request that we delete your data
- Right to restriction of processing — you may request that we limit the processing of your data
- Right to data portability — you may request that we transfer your data to another party
- Right to object — you may object to the processing of your data
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise your rights, please contact us at [email protected]. We will respond within 30 days.
6. Complaints
If you have a complaint about the processing of your personal data, please contact us first at [email protected]. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via www.autoriteitpersoonsgegevens.nl.
7. Security
We take the protection of your data seriously and have implemented appropriate technical and organisational measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. Our website uses HTTPS encryption.
8. Changes to this policy
We reserve the right to amend this privacy policy. We recommend that you review this page regularly. This policy was last updated in May 2026.
9. Contact
Do you have questions about this privacy policy? Please contact us:
- Email: [email protected]
- Phone: +31 (76) 530 23 20
- Address: Verlengde Poolseweg 16, 4818 CL Breda, The Netherlands